Get in Touch

For standard models, we accept sample orders starting from 1 piece. For OEM/ODM custom orders, the MOQ is typically 500 pieces, though this can vary based on the level of customization. Contact us to discuss your specific requirements.

Sample orders typically ship within 3-5 business days. Standard production orders take 15-25 days depending on quantity. OEM/ODM custom orders require 30-45 days including tooling and firmware development. We will confirm the exact lead time when you place your order.

Yes, we offer comprehensive OEM and ODM services. This includes custom branded front panels (silk-screening your logo and model number), custom firmware parameters, specialized sensor options, modified housing dimensions, and RS485 communication integration. Our engineering team will work with you from concept to production.

Our products are CE certified and RoHS compliant, meeting European safety and environmental standards. We can also provide test reports and compliance documentation as needed. For specific market requirements, please contact us to discuss additional certification options.

We offer a 12-month warranty from the date of shipment for all standard products. During the warranty period, defective units will be repaired or replaced free of charge. For OEM volume orders, we can discuss extended warranty options. Our products undergo 100% functional testing and aging tests before shipment to minimize field failures.

We primarily work on EXW and FOB terms (FOB Shanghai or Ningbo port). For payment, we accept T/T bank transfer, and for established customers we can discuss other arrangements. Sample orders can be paid via PayPal or Western Union for convenience. All prices are quoted in USD unless otherwise specified.